If you are not 100% satisfied with your purchase, you may return your order to us for a full refund. Please note that returned items must be unused/unworn/uninstalled and as they were received in their original packaging. 

      Any product returning to must be in its original, unused condition with its original packaging intact. All product contents must be returned in the original condition as well. Any returns that do not meet these criteria and with no visible or internal damages when received by us will be charged a 15% restocking fee.
    • You can return an order for up to 30 days from the shipment date.
    • All you need to include in your return package is the merchandise (which is in its original, brand-new condition and its original packaging) and a filled out return form. You can get a return form by emailing or by downloading one here
    • We require an RMA # to be used when returning a purchase. You can obtain an RMA# by contacting Motowheels at
    • As soon as we receive and process your return, we will issue a refund to the original credit card or Paypal account. Please note that we can only issue refunds within 30 days of the original order date. If you send back a return that is 30 days or up to 90 days after the original order date, you will be issued a store credit. 
    • Unless otherwise stated directly by Motowheels, the buyer is responsible for all return shipping charges.
    • If you need to perform an exchange, simply return the original merchandise using the above instructions. Then just place a new order online – this order will ship as soon as possible. You will be refunded for the original returned merchandise as soon we can process the return. 
    • All items must be returned in the original box, which CANNOT be used as the shipping box. You must ship the items back in the original packaging, inside another box.
    • Special ordered items that are built to order are not returnable! Items that are ordered specifically to certain specs, such as suspension parts which are built to rider's weight are not returnable.
    • Motowheels does not refund the original shipping charge.
    • If you received any promotional item(s) with your order, and you need to return the item(s) that earned you those promotional item(s), you will also need to include the promotional item(s) with your return. 
    • Receive a defective item? Some defective items must be returned directly to the manufacturer. If you have received a defective item please contact us for evaluation and RMA# prior to return.
    • If your order is over $100 and you receive free shipping then return an item bringing your total to less than $100 you will be charged a shipping fee that will be deducted from your return. Also if you received free shipping on an item and it is returned to us, you will be charged for the original shipping to you.
    • Orders shipped with free shipping are subject to a fee when returned, due to shipping cost from the original order.


    Ship Returns To:



    11306 Sunco Drive Unit 1

    Rancho Cordova, CA 95742 

    Phone: 916-369-2509

    Attn: Returns